Erica Hill

Erica Hill is an accomplished communications professional with extensive experience in executive communications and corporate strategy. Currently serving as the Director of Executive Communications at Genesys since July 2023, Erica previously held the position of Global Director of Communications at Fabric, where strategic communications and employee engagement programs were established for a rapidly growing robotics startup. Erica's tenure at Nuance Communications spanned nearly 18 years, during which leadership roles included Global Director of Communications & Culture, Global Director of Customer Programs, and Global Director of Corporate Communications, each focused on enhancing employee engagement, customer satisfaction, and driving strategic initiatives across diverse teams. Erica began a career in public relations working with notable agencies, providing strategic communications for major clients including IBM and Xerox. Erica holds a B.A. in Biology, English, and Communications from Assumption University.