Gareth Rees

Gareth Rees, holding the CCXP designation, has extensive experience in operational service delivery and customer operations across various organizations. Currently serving as a Senior Operational Service Delivery Manager at Genesys, Gareth previously held roles such as Fractional Leader and Client Services Advisor at Senetus Limited, VP of Customer Operations and Client Services at Hazy, and Head of Professional Services and Service Delivery at Rant & Rave. Additionally, Gareth's background includes positions as Customer Success Manager for Premium Accounts and Technical Support Manager for EMEA at eGain Corporation.