Janelle Dieken

Janelle Dieken serves as the Senior Vice President of Content, Customer & Event Marketing at Genesys since November 2003, leading a team of over 40 professionals to redefine content marketing and execute significant company events. Previous roles at Genesys include Senior Vice President of Solutions and Product Marketing, where Janelle built a customer-centric global team and transformed product marketing into a storytelling powerhouse, as well as Senior Vice President of Solution Strategy, focusing on go-to-market strategies. Janelle’s earlier experience includes consulting at Cap Gemini Ernst & Young and leadership roles in business consulting. Janelle is currently a board member at Water to Thrive and a member of Chief, while having contributed articles to Fast Company on executive leadership. Academic credentials include a Bachelor of Arts in Mathematics and Computer Science from Illinois Wesleyan University.