Josephine Shin

Josephine Shin is an experienced professional in customer success and sales, currently serving as a Senior Customer Success Manager at Genesys since December 2021. Prior experience includes roles as a Virtual Sales Executive at Juniper Networks, a Customer Experience Specialist and Help Desk Team Lead at Thermo Fisher Scientific, and Internal Sales at Infineon Technologies. Josephine also worked as a Customer Service Specialist at TriQuint Semiconductor, a Project Manager at OSM Group AB, and an Account Sales Manager at STMicroelectronics. Josephine holds a Master of Business Administration (MBA) in Marketing and a Bachelor's degree in Business Administration and Management from Hanyang University.