Jonathan McCoppin

Jonathan McCoppin is an accomplished Information Systems Specialist at GenoaBank, with extensive experience in delivering Microsoft solutions, particularly in Microsoft 365 and Active Directory, while facilitating knowledge sharing and collaboration through tools like Teams and SharePoint. Previously serving as an IT Help Desk Specialist, Jonathan provided first-line support to end users, addressing queries related to information systems, hardware, and software. Prior to their tenure at GenoaBank, Jonathan worked as a Support Analyst at Monroe Bank & Trust, where responsibilities included resolving user issues, managing IT help desk requests, onboarding new users, and configuring workstations. Jonathan holds an Associate of Science degree in Web Page, Digital/Multimedia, and Information Resources Design from Monroe County Community College.