Eric Berendt has a diverse work experience in various industries. Eric is currently working as a Senior Customer Success Manager at Geoforce since May 2021. Prior to that, they worked as a Project Manager at ALLO Communications from November 2020 to March 2021.
From December 2018 to November 2020, Eric worked at Nexxiot AG as a National Customer Success and Customer Service Manager. During their time there, they achieved a 300% increase in paid trials by delivering personalized presentations to high-level decision-makers. Eric also effectively managed a team and external stakeholders to meet timelines and service levels, maintained project documentation, strategically decommissioned underutilized assets, and improved customer satisfaction from 49% to 95%.
From September 2017 to December 2018, Eric served as a Program Manager at KGPCo. Their responsibilities included overseeing engineering firms, managing small cell sites, and coordinating activities for a multi-state project with over 2,000 sites.
Prior to that, from March 2013 to August 2017, Eric worked as a Supply Chain Manager at Uniti Fiber. Eric successfully managed warehouse staff, implemented initiatives to minimize waste and inventory costs, and centralized shipping and receiving for better inventory control.
From October 2006 to March 2013, Eric held the role of RUS Administration Manager at Q-Services/Windstream Communications. Eric managed contracts, funding applications, cash flow, and developed procedures to streamline operations and increase efficiency.
Eric's earlier experiences include working as an Area Manager at DCI from January 2004 to October 2006. Eric was responsible for operations, staff management, creating company handbooks, market analysis, and implementing incentive programs.
Overall, Eric Berendt has demonstrated strong leadership, project management, customer success, and supply chain management skills throughout their career.
Eric Berendt earned a Bachelor of Science in Business Administration (BSBA) degree from Coastal Carolina University from 1999 to 2002. In addition, they obtained a certification as a Certified Fraud Examiner from the Association of Certified Fraud Examiners (ACFE) in October 2004.
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