Toni Harrell

Toni Harrell is an experienced professional in the healthcare and claims management sectors, currently serving as the Patient Support Center Manager at Georgia Urology since April 2016. Prior to this role, Toni Harrell worked at Anthem from March 1990 to January 2016, holding various positions including Claims and Adjustment Manager, where management of twenty-eight claims associates and departmental metrics was essential. Additional roles included Customer Service Manager for state-sponsored Medicaid calls, Process Expert focused on service team improvements, and Claims Manager overseeing a team managing diverse operational functions for the State of Georgia account. Toni Harrell's expertise also encompasses roles in business analysis, team leadership, claims auditing, and claims examination, demonstrating a strong background in operational efficiency and team development.