Thomas Hopkins

Thomas Hopkins is the engineering manager at Getro. Thomas has over six years of experience leading engineering teams and delivering engaging user experiences. Thomas has a strong background in REST APIs, message queueing, data modelling, and Agile development methodologies. Thomas is also skilled in pre-sales client consultations and scoping.

Thomas Hopkins began their career as an engineer at Conversocial in August 2014. Thomas quickly rose through the ranks, becoming the engineering team lead for strategic projects and integrations in May 2020. In this role, they were responsible for the development of the platform, performance and continual evolution of technical architecture, and the professional development of team members. Thomas also worked closely with product managers and design teams to understand the user and deliver engaging user experiences.

During their time at Conversocial, Thomas Hopkins led several successful projects, including the integration of the agent workspace with the proprietary bot handover protocol, the Salesforce and Oracle Service Cloud CRM integrations, and the new reporting API for the Crowds platform. Thomas also played a key role in the implementation of processes to increase productivity, including moving to SCRUM.

Thomas Hopkins is a highly skilled and experienced engineer with a proven track record of success leading engineering teams and delivering engaging user experiences.

Thomas Hopkins received a Bachelor of Science in Physics from the University of Southampton. Thomas then went on to study A Levels in Maths, Physics, and Further Maths at Ferndown Upper School, where they achieved A*AA grades.

Their manager is Raul San N.H., Chief Product Officer & Co-Founder.