Arijit Chakraborty

Arijit Chakraborty is an experienced operations professional with a strong background in optimizing processes across various industries. Currently serving as Operations Lead at Simpl since December 2022, Arijit has significantly improved agent connectivity and manpower efficiency, contributing to substantial growth in GMV. Prior roles include Senior Manager at Shadowfax, where Arijit managed process improvements for ecommerce, and Product Assurance Manager at Amazon, where Arijit elevated quality metrics and resource utilization. Previous experiences also encompass positions at OlxPeople, Swiggy, ITC Limited, Flux Management Consulting, and Cognizant, showcasing expertise in operational strategy, capacity management, and data analysis. Arijit holds a PGD in Global Business Operations from Shri Ram College of Commerce and a Bachelor of Technology in Computer Science and Engineering from B.P. Poddar Institute Of Management and Technology.