Shelby Woods is a seasoned professional in account management and customer success, currently serving as a Senior Account Manager at Spruce since November 2022. Prior to this role, Shelby held positions at athenahealth as an Associate Customer Success Manager and at HILLS Properties as both a Leasing Manager and Leasing Consultant. Experience also includes being an Account Coordinator at AssuredPartners, where Shelby assisted Account Executives, and a progression at American Campus Communities, starting as a Leasing Agent and advancing to Assistant Property Manager. Educated at the University of Kentucky with a Bachelor of Business Administration, Shelby has developed a strong foundation in managing customer relationships and leasing operations.
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