James Harcourt

Head Of Risk Management at giffgaff

James Harcourt, a Grad IRM, has a diverse work experience in risk management and underwriting. James started their career as a Junior Underwriter at Partnership in 2007, where they gained experience in service delivery, sales, and analysis. James then progressed to the role of Senior Underwriter, where they had the authority to make significant underwriting decisions and mentor junior underwriters. Harcourt later joined Just Group plc as a Long Term Care Team Manager, overseeing both UK and US operations. James also served as a Risk & Governance Manager, leading the risk management strategy for the Operations department. In this role, they developed the company's first automated risk report using Power BI. Harcourt's most recent position was at giffgaff, where they held roles as Risk Manager and Head of Risk Management. In these positions, they created a Risk Management Maturity model and completed quantitative analysis of the organization's risk register. Overall, Harcourt's work experience reflects a strong background in risk management and underwriting, with a focus on developing strategies and utilizing data analysis tools.

James Harcourt has a diverse educational background. James completed their Diploma of Education in Enterprise Risk Management from the Institute of Risk Management, graduating in 2022. Prior to that, they pursued their A-Level studies in Human Biology (B) and Sports Science at Reigate College from 2005 to 2007. James also holds a Science (A*, A*) degree from The Warwick School, where they studied from 2000 to 2005. In addition to these qualifications, James has obtained several certifications, including Suicide First Aid Lite from City & Guilds and a Certificate in LGBT Inclusion in the Workplace from Skillsfirst, both in 2023 and 2022 respectively. James also holds certifications in Cyber Security, Equality and Diversity, Financial Services Risk Management, Insurance & Business Finance, Life & Disability Underwriting, and UK financial services regulation & ethics.

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