Faiza Ghafoor, MSc., PMP, is an accomplished professional with extensive experience in key account operations and customer service. Currently serving as Senior Team Leader for Key Account Operations at GIFTCRAFT since May 2022, Ghafoor has previously held roles including Key Accounts Lead and Key Account Coordinator. Prior experience includes serving as Customer Service Supervisor at NFI and Office Supervisor at JDSmith, showcasing leadership in customer service environments. Earlier roles feature Team Lead at Co-Pak Packaging Corp., Human Resource Auditing at Las Vegas Metro Chamber of Commerce, Environmental Health Officer at an oil and gas development company, and Occupational Health and Safety Manager at Punjab Institute of Cardiology. Ghafoor holds a Master’s degree in Project Management from the University of Toronto School of Continuing Studies and a Bachelor of Science in Environmental Science from the University of the Punjab.
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