Ahmed Nabil is a skilled IT professional with significant experience in customer support and technical troubleshooting. Currently serving as a Microsoft Office 365 Support Engineer at Gigmo Solutions since April 2022, Ahmed is responsible for resolving customer technical issues through collaboration and best practices. Previously, at Concentrix, Ahmed held roles as a Mentor and Microsoft Office 365 Support Engineer, focusing on onboarding, coaching, and new hire support. As an IT Specialist at e-finance, responsibilities included configuring and troubleshooting Microsoft Windows and Active Directory, while earlier experience at Xceed involved ADSL technical support and customer service. Ahmed Nabil holds a Bachelor's degree in Computer and Information Sciences from Minufiya University.
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