Catalina Carrion Sierra is a skilled professional with extensive experience in customer success and support roles. Currently serving as a Customer Success Associate at Gigs since September 2022, Catalina focuses on enabling platforms to sell phone and data subscriptions effectively. Previous experience includes a role as a Customer Onboarding Associate at Tessian, where relationship management and cross-functional collaboration were key tasks, and as a Community Manager at Scoodle, where Catalina enhanced customer support and user engagement. Additional leadership experience involves co-directing Kickstart London, managing a team to support student entrepreneurs, and roles in business development and operations across various startups. Catalina holds a BSc in Business Management with a focus on International Business from King's College London and has gained valuable international education experiences in Hong Kong and China.
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