Eli Neiman

Eli Neiman has a diverse range of work experience in the technology and telecommunications industry.

Starting in 2008, Eli worked as a Geek Squad Agent at Best Buy for a year. Following that, they began offering independent technology repair, setup, and consulting services as "The Tech Guy" from 2010 to 2012, specializing in computer repairs and network implementation.

In 2012, Eli joined Staples as a Mobile Consultant until 2014. During this time, they provided sales and support for mobile devices and related services.

From 2014 to 2015, Eli returned to operating as "The Tech Guy," offering independent technology repair services, computer repairs, and network implementation to home and small business owners. Eli also created digital marketing campaigns for Facebook, Craigslist, and printed advertisements.

Starting in 2015, Eli rejoined Staples as a Technology Sales and Services Manager until 2019. In this role, they managed technology sales and provided services to customers.

In 2019, Eli transitioned to Starry, Inc. and held various roles within the company. Eli started as an Expert specializing in customer troubleshooting and issue resolution. Eli then became a Senior Expert and played a crucial role in handling customer LAN and edge wiring issues. Subsequently, Eli became a Lead Senior Expert, responsible for creating standards for Zendesk data structures, developing BI dashboards, and automating diagnostics for customer edge wiring issues. Finally, they took on the role of Tier 2 Network Operations Manager, overseeing the reorganization of the Network Operations Center (NOC) and implementing integrated ticketing platforms.

Overall, Eli Neiman has accumulated valuable experience in technology sales, customer support, network operations, and troubleshooting throughout their career.

From 2009 to 2010, Eli Neiman attended Rochester Institute of Technology, where they studied Computer Engineering. It is not specified if they attained a degree during their time at this institution.