Jay joined GL Seaman & Company in 2016. Jay offers 27 years of sales, operations and customer care experience from Fortune 10 telecommunications companies such as AT&T, GTE and Verizon. As a former corporate executive and non-profit president, he delivered high-impact change to the customer experience. This same skill set of building internal efficiencies to delight customers--translates well into GL Seaman’s culture of extraordinary service. Jay leads the continuous process improvement program by enabling bottoms-up methods and tools for each of the departments, Sales, Design, Back Office, Project Management & Operations, to impact the customer experience.
Jay has a Masters of Business Administration from the University of St. Thomas and a Bachelor of Arts degree from Trinity University.
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