Gladly

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Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging.

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Joseph Ansanelli
CEO and Co-Founder

Joseph Ansanelli

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Michael Wolfe
Chief Product Officer & Co-Founder
Dirk Kessler
Engineer Fellow & Co-Founder
Andy D'Amato
Chief Revenue Officer
Katie Evans-Reber
Chief People Officer
Kimberly McKellar
VP, Customer Success
Jodi Cerretani
VP, Growth Marketing
Christian Eberle
Head of Enterprise Solutions Consulting
Nathan Smith
Head of Partnerships
Alice Li
Senior Director Of Data Science And Engineering
Donald John Nogalski
Director, Sales
Jennifer McAlister
Director Of People Operations
Amanda Ariel Chi
Executive Assistant
Amanda Chi
Executive Assistant
Homaira Wright
Executive Assistant to CEO
Ashley Davis
Event Coordinator
Eric Yulo
Senior Recruiter