Steven Zhu's work experience is as follows:
1. Director of Product Management at Glia (2022-present): Steven joined Glia after the acquisition of Finn AI, where they used to serve as the CTO. Steven is responsible for leading the Glia Virtual Assistant (GVA) product line, which has become the most widely adopted virtual assistant in the financial industry by 2023.
2. CTO at Finn AI (2018-2022): Steven played a key role in Finn AI, a white-labelled virtual banking assistant powered by artificial intelligence. Steven focused on providing customers with personalized banking assistance through natural conversations.
3. Director, Software Engineering at CA Technologies (2017-2018): Steven managed multiple teams in DevOps, aiming to enhance development velocity, product quality, and operational excellence. Under their management, the teams designed and developed automation tools and pipelines across various platforms and SaaS environments.
4. Director of R&D, Big Data & Cloud Architecture at Blueice Cloud (2016-2017): Steven led the research and development efforts in big data and cloud architecture.
5. Enterprise Solutions Architect at Ritchie Bros. Auctioneers (2015-2016): Steven implemented and integrated global CRM and ERP systems to improve efficiency and profitability. Steven also developed enterprise business and IT architectures, led projects in various business domains, and achieved business transformation goals.
6. Senior Solutions Architect, BA Manager at Boeing Vancouver (2006-2015): Steven served as a Chief Architect and Manager, leading the development of business models, products, and programs in aviation safety, fuel economy, and maintenance solutions. Steven also managed a team of business analysts and established robust BA practices.
7. Business Analyst at Citadel Commerce (2006): Steven briefly worked as a business analyst.
8. Project Lead, Senior Software Engineer at Cengea Solutions Corporation (2002-2006): Steven led projects and served as a senior software engineer at Cengea Solutions Corporation, which is now Trimble Forestry.
9. Business Analyst (Consultant) at TELUS (2002): Steven worked as a business analyst on a consulting basis for TELUS.
10. Senior Developer at PM Sulcs & Associates (2000-2002): Steven served as a senior developer at PM Sulcs & Associates.
Overall, Steven Zhu has extensive experience in leadership, product management, software engineering, and business analysis, with a focus on financial technology, DevOps, and enterprise architecture.
Steven Zhu has a Master of Science (M.Sc.) degree in Technology Product Development from Simon Fraser University's School of Interactive Arts and Technology. Steven also holds additional certifications including being a Certified Boomi Developer from Dell Software - Boomi in 2016, Big Data and Hadoop 2 Certified Training in 2014, TOGAF 9 Certified Training in 2013, Practical Product Management from Pragmatic Marketing in 2012, and Essential Management Skills from Executive Education, UBC Sauder School of Business in 2008.
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