Aldila R.

Aldila R. currently serves as the Regional Customer Experience Manager at Glints, focusing on enhancing Customer Success teams through process optimization, system building, and data analysis. Aldila has previously held roles such as Student Success and Operations Manager at Glints Academy, where significant accomplishments included scaling the Operations department and developing standard operating procedures to enhance key performance metrics. Prior experience includes positions at Moka as Merchant Development Lead, BAT Ventures as Venture Builder, INGRM as VP Operations, and Kejora Ventures as Project Coordinator, showcasing a strong background in operations, team management, and partnership development. Aldila holds a Bachelor’s Degree in Informatics Engineering from Universitas Pelita Harapan.