Nigel Stephens

Nigel Stephens has extensive experience in various roles within the business operations field. Nigel started their career at lastminute.com as a Post Sales Fulfillment Manager, where they managed a team responsible for ensuring the successful fulfillment of online bookings. Nigel then moved on to NET-A-PORTER.COM as a US Customer Care Manager, where they contributed to the company's position as a premier luxury online fashion retailer. Nigel then joined Echospin as an Operations Manager, focusing on technology solutions for entertainment companies. Next, they co-founded Hifi, a social music club that aimed to make online music experiences more engaging. Nigel then joined Borderfree as a Client Services Manager, overseeing premier client issues and providing end-to-end resolution. Borderfree was later acquired by Pitney Bowes, where Nigel continued to advance their career, holding roles such as Senior Manager - Client Strategy and Operations, Senior Manager Business Operations, and finally, Director of Business Operations - Borderfree. Currently, they are working at Global-e, following the acquisition of Borderfree by the company, where they serve as the Director of Business Operations, responsible for overseeing various aspects of the business, including trade compliance, client support services, and analytics and BI.

Nigel Stephens attended Swinburne University of Technology from 1994 to 1997, where they pursued a degree in Business with a focus on Marketing.