Miguel A. Mena

Miguel Mena is an experienced IT professional with a strong background in gaming systems and customer success. Currently serving as the IT Gaming Systems Manager at Remington Park Racetrack Casino since August 2020, Miguel previously held the position of Customer Success Manager at Omnigo for a brief period in 2020. From August 2005 to April 2020, Miguel worked at Aristocrat as a Technical Account Manager, where responsibilities included onboarding new casino team members and providing training on various player tracking modules and products. Before Aristocrat, Miguel gained valuable experience at Sheraton Old San Juan Hotel & Casino as an IT Technician and at Key Solutions, Inc. as a System Analyst, where responsibilities included customizing queuing management software and providing technical support across different platforms.