Zaid Alkhatib has a diverse work experience in the financial industry. Zaid currently holds the position of CEO at Global Market Index Limited since April 2022 and has also served as MLRO SMF17 and Executive Director (SMF3) for the company since February 2021 and October 2020 respectively. Previously, Zaid worked as the COO for Global Market Index Limited from December 2021 to May 2022, and as the Head of Operations and Compliance (SMF16) from May 2020 to December 2021.
Before their role at Global Market Index Limited, Zaid was the Head of Operations at FXVC Online Trading from July 2019 to March 2020, where they oversaw the back office, customer support, risk, and payment functions. Zaid ensured compliance with AML-CFT policies and implemented a risk-based approach to customer due diligence.
Zaid also worked as the Head of Operations at Finstek from January 2019 to July 2019, where they oversaw the overall operations of the company. Prior to that, they served as the BACKOFFICE & PAYMENT OPERATIONS MANAGER at Windsor Brokers from March 2018 to January 2019, where they supervised the operations of the back office, customer support, and payment solution departments.
Zaid's earlier experience includes serving as the Chief Operating Officer at Orbex from September 2016 to September 2017, where they were responsible for compliance, regulatory reporting, back office, and technology. Zaid also worked as the Back Office & Support Manager at Orbex from April 2014 to September 2016, overseeing the daily operations of the back office and handling client complaints. Zaid's career began as a Senior Customer Service Executive at Orbex from July 2010 to April 2014, where they provided quality customer service and addressed clients' inquiries and concerns.
Overall, Zaid Alkhatib has a strong background in management, compliance, operations, and customer service within the financial industry.
Zaid Alkhatib attended The Hashemite University from 2006 to 2010, where they obtained a Bachelor of Arts (B.A.) degree in English Language and Literature, General. Zaid also holds a certification in Financial Services Legal Framework: Advanced Examination from the Chartered Institute for Securities & Investment (CISI), obtained in 2015.
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