Itilv3 Kevin Watten Cdcmp

Kevin Watten, CDCMP and ITILv3 certified, has extensive experience in customer service management and ICT systems, with a career spanning over 18 years. Since November 2017, Kevin has served as a Senior Customer Services Manager at Global Switch, focusing on new business development, process implementation, and service management. Previous roles include Senior ICT Systems and Services Manager at ICT360 Pty Ltd, Data Centre Operations Team Lead at Rackspace, and multiple leadership positions at Dell, BP, and Redstone. Notably, Kevin managed Dell’s first $1 billion Global Quick Start Data Centre Project and oversaw various technical and operational responsibilities throughout their career, consistently enhancing service delivery and operational efficiency.