Alejandro Burciaga

Alejandro Burciaga has a diverse work experience spanning multiple industries. Alejandro started their career as a Customer Service Representative at Hispanic Teleservices Corporation in 2009, and then moved on to work as an Internship Trainee for Translations at Universidad Autónoma de Nuevo León in 2010. Alejandro continued their translation work as a Translator at Correduria Publica No. 31 de Nuevo Leon from 2012 to 2013, and at Universidad Autónoma de Nuevo León from 2013 to 2014.

In 2014, Alejandro worked as a Translator and Translations Coordinator at IMCI LANGUAGES INSTITUTO MULTI-CULTURAL DE IDIOMAS, A.C. for a few months. Alejandro then transitioned to an Executive Assistant role at Korea Garden S.A. de C.V. in 2015. Later that year, Alejandro worked as a Customer Service Representative at Sitel for a short period of time.

In 2016, Alejandro joined Arvato CRM Solutions as a Customer Service Representative, where they stayed until 2018. During their time there, they also worked as a Pre-Sales Agent for Business Software in 2018.

In 2019, Alejandro moved to Globalization Partners and started as a Business Development Representative. Alejandro was promoted to Business Development Team Lead in 2019 and took on additional responsibilities such as managing the team, providing support and training, and overseeing their performance. Recently, Alejandro transitioned into the role of Salesforce Analyst, using their skills and knowledge in the Salesforce platform.

Overall, Alejandro Burciaga's work experience demonstrates their versatility in various roles within customer service, translation, and business development.

Alejandro Burciaga attended Universidad Autónoma de Nuevo León from 2006 to 2011, where they obtained a Bachelor's degree in Language Sciences with a specialization in Language Interpretation and Translation. Additionally, Alejandro has acquired various certifications related to sales, coaching, and business development from LinkedIn. These certifications include Learning Salesforce CPQ, Coaching Skills for Leaders and Managers, Motivating and Engaging Employees, Sales Performance Measurement and Reporting, Salesforce: Dashboards, Sales Coaching, Business Development Foundations, Learn LinkedIn Sales Navigator, Sales: Handling Objections, and Soft Skills for Sales Professionals.