Juli Kalaj is a seasoned professional in customer success with extensive experience in various roles. Currently serving as a Senior Customer Success Manager at GWI since November 2022, Juli previously held positions at Yotpo as a Client Success Manager for multiple products and at Talkwalker, where responsibilities included both Senior Customer Success Manager for Enterprise and Customer Success Manager. Juli's experience at Talkwalker, a leading analytics company, focused on empowering brands and agencies to enhance communication effectiveness. Earlier roles include Development Associate at De La Salle Academy and Mental Health Diversion Intern at Brooklyn TASC. Juli holds a Bachelor of Science in Psychology from Fordham University and is an alumna of Marymount School of New York.
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