Mafalda MacHado

Mafalda Machado has extensive experience in quality management and customer service within the healthcare sector, currently serving as a Quality Project Leader for Environmental & InfoDesk at GLS Portugal since June 2017, following previous roles as a Quality and Intervention Assistant and in Customer Service. Prior to GLS, Mafalda worked as a Pharmacy Assistant at Farmacia, a Medical Sales Representative at EFFIK, and an Administrative Assistant at medi Bayreuth. The career commenced with positions as an Orthotist and Pharmacy Assistant at multiple pharmacies, where responsibilities included inventory management and customer service. Educational qualifications include a Certified Environmental Management System Auditor Training Course and a Bachelor's degree in Orthotist/Prosthetist from Escola Superior de Tecnologia da Saúde de Lisboa.