Akash Awasthi

Akash Awasthi has been working in the customer service industry since 2015. In 2015, they worked as a Customer Service Representative for [24]7.ai. In 2016, they worked as a Technical Specialist for Convergys. In 2017, they worked as an Inside Sales Manager and Client Success for Simplilearn. In 2018, they worked as a Client Success Manager for ConvertCart. In 2020, they worked as a Customer Success Manager for Avankia LLC. In 2021, they worked as a Sr. Customer Success Manager for Credgenics, where they were responsible for owning the client journey from on-boarding to adoption, renewal, and growth; delivering and measuring the ROI for each account; and managing the product implementation in terms of milestones with resource and program tracking while managing risks and escalations. Currently, Akash Awasthi is a Sr. Customer Success Manager for Gmelius.

Akash Awasthi obtained a 12th degree from St Francis College Lucknow in the field of I.C.S.E. between 2006 and 2008. Akash then went on to obtain a B-Tech degree in Electrical, Electronics and Communications Engineering from RADHA GOVIND ENGINEERING COLLEGE, MEERUT between 2009 and 2014. In 2021, Akash Awasthi obtained a certification in Analysis for business systems from the University of Minnesota.