Prakash Hegde

Prakash Hegde is a seasoned Senior Technical Support Engineer at GMI, Inc. since April 2013, specializing in high-quality engineering and customer service for laboratory instruments. Prior experience includes leadership as a Team Leader at Agilent Technologies (June 2003 to April 2013), where Prakash managed customer services across diverse geographic regions in India. In earlier roles, Prakash served as a Senior Service Executive at Wipro Healthscience (May 1999 to June 2003), focusing on the maintenance and troubleshooting of high-performance laboratory equipment, and as a Service Engineer at Spinco Biotech (October 1997 to April 1999), where installation and demo support were provided for analytical instruments. Prakash holds a Master's degree in Engineering Management from St. Cloud State University (2015-2016) and a Bachelor of Technology in Electronics and Communications from Manav Bharati University (2009-2012), complemented by a Diploma in Electronics and Communication Engineering from ML Bharatesh Polytechnic (1994-1997).