Adam Young

Adam Young is an accomplished client success professional with extensive experience across various roles and organizations. Currently serving as the Director of Client Success at Consensus, Adam previously held significant positions such as Head of Customer Success at ReachSuite.io and Director of Customer Success at Knak, where notable achievements included improving net revenue retention and increasing annualized upgrade revenue. With a robust background in customer education and account management at companies like MindBridge Ai and Phreesia, Adam has consistently demonstrated a commitment to enhancing customer experiences and driving organizational growth. Educational qualifications include a Bachelor of Commerce from the University of Ottawa and a diploma in Paralegal studies from Algonquin College.