Daniela Carvalhal is a skilled Client Success Manager with diverse experience in customer success and relationship management across multiple industries. Currently serving as a Mid Market Client Success Manager at Consensus since August 2023, Daniela previously worked at Inspect Point as a Senior Customer Success Manager, where strong client relationships were developed and customer experiences monitored using tools like Salesforce and Zendesk. Prior roles include Relationship Manager and Customer Success Lead at TBS Factoring Service, LLC, as well as positions at Allstate, Republic Finance, ExecuSource, and Bell Partners Inc., showcasing a comprehensive background in client management, recruitment, and operational leadership. Daniela holds a Bachelor of Communications degree with a focus on Public Relations, Advertising, and Applied Communication from the University of South Carolina Upstate.
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