Eric Wade

Senior Service Desk Support at Gold Coast Health Plan

Eric Wade has an extensive background in IT support, ranging from deskside support to senior service desk support roles. With experience in managing Tier 3 tickets, deploying new images on laptops/desktops, and handling high-priority projects, Eric has demonstrated a strong ability to troubleshoot and resolve technical issues efficiently. Additionally, their history includes managing email and password resets, working on server upgrade projects, and training new contractors. A graduate from the College of the Canyons with a degree in Information Technology, Eric's technical expertise and experience make him a valuable asset in the IT support field.

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