Paula Bernal

Paula Bernal has a robust background in claims operations and healthcare administration, currently serving as a Senior Claims Operations Analyst at Gold Coast Health Plan since June 2012, where previous roles included Grievance & Appeals Specialist and Claims Analyst II. In addition, Paula has been a Life Insurance Agent at World Financial Group since March 2021. Prior experience includes over 14 years at Anthem in various capacities, culminating as a Sr. Provider Claims Analyst, and an earlier role as an Admitting Clerk at Ventura County Medical Center. Paula holds an Associate of Science in Business Administration from Oxnard College, a Certificate in Computerized Office Procedures from Golden State College, an Associate of Arts from Oxnard College, and is pursuing a Bachelor of Business Administration in Health Care Administration at California State University Channel Islands.