Clive Fernandez

Clive Fernandez is an experienced professional with a strong background in customer support and technical assistance. Currently serving as a Product Specialist at GoLogic Group since March 2018, Clive previously held the position of Technical Support Specialist at Apple from July 2016 to September 2017. Clive's earlier experience includes a significant tenure at Yahoo! from May 2009 to February 2016, where responsibilities included managing a 10-member Customer Support Team, overseeing call center operations, and collaborating with various business teams. Additionally, Clive worked as an Escalation Lead at Aegis BPO Pvt Ltd from December 2007 to May 2011, focusing on customer support and training for Yahoo! India Small Business customers. Clive's career reflects a strong commitment to high-quality service and effective team leadership.