Elsa Yan

Elsa Yan is a seasoned professional with extensive experience in customer experience, digital strategy, and artificial intelligence. Currently serving as a Senior Principal, Cloud AI Value Advisor at Google since June 2021, Elsa specializes in defining value propositions and quantifying business benefits for Enterprise AI and Generative AI solutions. Previously, Elsa worked at McKinsey & Company as a Solution Leader focusing on customer experience solutions and led digital projects at PwC in the Digital & Customer Experience Practice. Elsa also has experience in product marketing with Microsoft, strategic marketing at McKesson, and mobile app launch strategy development at Brainscape. Early career roles include support for high net worth clients at Wells Fargo and financial planning at Morgan Stanley. Academic credentials include an MBA from Cornell Johnson Graduate School of Management and a B.S./B.A. from UC San Diego, along with studies at the University of Oxford.