Tom Frink

Tom Frink has experience in technical customer service management roles at Gorbel Inc. and Verizon Wireless. At Gorbel Inc., Tom has worked as a Technical Customer Service Manager and Team Lead, where Tom delegates tasks, coaches team members, schedules shifts, facilitates learning sessions, and trains new team members. Additionally, Tom represents customer service on cross-department teams and initiatives. At Verizon Wireless, Tom worked as a Technical Support Coordinator, handling inbound calls related to Verizon Wireless products and services. Tom holds an Associates of Science degree from Monroe Community College.