Scott Gorman has a strong background in the managed print services industry. Scott started their career in 1999 at Xerox as a Client Account Manager, where they supervised staff and ensured excellent customer service. From 2008 to 2014, Scott worked as a Transition Manager, overseeing the implementation of Xerox Managed Print programs for enterprise clients. Scott maintained customer satisfaction while meeting project goals. In 2015, they became a Business Consultant for Xerox Large Enterprise Operations, providing solution expertise for managed print services clients. In 2017, Scott transitioned to the role of Solution Architect, where they refined business needs and requirements into efficient business offerings for large enterprise customers. In 2019, they joined the Gordon Flesch Company as a Managed Print - Business Analyst. Overall, Scott Gorman has a comprehensive understanding of managed print services and has held multiple roles within the industry.
Scott Gorman completed their Bachelor's degree in History from Marquette University, where they studied from 1989 to 1993. In 2016, they also obtained the ITIL Foundation in IT Service Management certification from ACQUIROS, Inc.
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