Melissa Holden is a seasoned IT Business Systems Analyst with extensive experience in supporting IT projects, system improvement, and process review. Currently employed at Gossamer Bio since January 2021, Melissa focuses on providing IT support within a SOX environment for the G&A services group. Prior experience includes a decade at J.D. Power, where Melissa served as a Senior Analyst for Enterprise Business Applications, primarily managing projects related to accounting and finance. At ViaSubscription, Melissa held multiple roles, including Implementation Specialist and Software Trainer, leading technical client implementations. Melissa's career began at Advisor Media, where significant contributions were made in building the Advertising Traffic Management department. Additionally, Melissa started as a customer service agent at Arrowhead Water and advanced to Regional Call Center Supervisor. Educational background includes an Associate's Degree in Science and Quantitative Reasoning from Grossmont College.
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