Fernand Valenzuela

Fernand Valenzuela is a seasoned professional with a strong background in customer success and digital management. Currently serving as the Digital Channels Manager and Customer Success Team Lead at GoTyme Bank since June 2022, Fernand has previously held significant roles including Team Leader of the Executive Office at Wells Fargo and Senior Analyst at ING. Fernand's extensive experience also includes coaching positions at American Express and a mentoring role at ePerformax Contact Centers & BPO. Fernand holds a Bachelor of Science degree in Finance and Financial Management Services from the University of Makati, earned between 2017 and 2020.