Yoanna Hristova

Yoanna Hristova is the current Lead Technical Support Manager at Grabyo. Yoanna has also worked with the company in the past as well as Vue Entertainment, BRITANICA, and Big Slick Poker Club. Hristova has a wide range of experience in customer service, staff management, training and development, stock management, event coordination, and venue development. Throughout their career, they have strived to provide excellent customer service and exceed expectations in all their roles.

Yoanna Hristova has a Bachelor's Degree in Music and Sonic Media from London South Bank University. Yoanna also has a High School diploma in Music from Classical Music School "Otets Paisii". Furthermore, they have various certifications from Intercom in customer support and Amazon Web Services (AWS) in cloud computing.

Yoanna Hristova reports to David O’Neill, VP, Customer Success. They are on a team with Juliana Diez - Senior Client Services Manager, Americas, Nick Gutierrez - Technical Support Manager, and Michal Halasa - User Enablement Manager.