Richard Chen

Richard Chen is an accomplished professional with extensive experience in customer success and marketing. As the Director of Customer Success at Gradient Works since April 2022, Richard has demonstrated leadership in enhancing client relationships and driving satisfaction. Prior roles include Team Lead and various consultant positions at Kronologic, along with significant experience at TrendKite where Richard served as a Senior Account Manager. Early career highlights include an Office Coordinator role at Square, an Account Coordinator position at ThomasARTS, and impactful internships at the Utah Council for Citizen Diplomacy and Special Olympics Utah, showcasing skills in report production, social media implementation, and event coordination. Richard holds a Bachelor of Arts in Marketing from Westminster University.