Connor Darby

Connor Darby has extensive experience in IT support roles, currently serving as Helpdesk Support Manager at Graphcore since April 2019, focusing on Jamf Projects and support. Prior to this, Connor held positions as Helpdesk Support Technician at Graphcore, Application Support Analyst at Computershare UK and Trimble Real Estate, and Help Desk Analyst at Imperial Brands PLC. Throughout these roles, key responsibilities included managing helpdesk operations, diagnosing user issues, ensuring SLA compliance, and providing professional customer service. Connor's technical skills include proficiency in macOS, iOS, Jamf, and SQL, along with experience in setting up virtual machines and supporting mobile device management solutions. Connor's educational background includes studies at Mangotsfield Secondary School, Mangotsfield Sixth Form, and Vision Workforce Skills.