Rashid Malik

Rashid Malik is currently the Director of IT at First Class Communications and the Director Of Operations at Gravity BPO. Prior to these roles, Rashid was a Co-Founder at Vertex TeleSale and served as an Operations Manager at DriveTechbpo. With experience as a Customer Service Manager at Call Center Services International, Rashid has a strong background in implementing policies and procedures to improve day-to-day operations and overseeing operational activities.