Cristal Urrego

Cristal Urrego is a seasoned quality assurance professional with extensive experience in various roles across multiple organizations. Currently serving as a Senior Quality Assurance Specialist at Gravity9 since May 2023, Cristal has previously held positions such as Senior Quality Assurance Analyst at Hexacta and Quality Assurance Tester at MAS Global Consulting. Prior roles include Application Support Analyst at Willis Towers Watson, Quality Analyst at S4DS Software, and Auxiliar de Calidad y Soporte at Vicsoft SAS. Cristal's educational background includes a Software Engineer degree from Tecnologico de Antioquia and additional language studies at Saddleback College and ILI International Language Institute. With expertise in testing methodologies, application support, and user training, Cristal has demonstrated a strong capacity for enhancing software quality and client satisfaction.