Carrie Aker

Customer Success Manager at Grayce

Carrie Aker has a diverse work experience spanning various industries and roles. Carrie most recently worked as a Customer Success Manager at Grayce starting from June 2022. Prior to that, they held the same role at Virta Health from January 2021 to June 2022.

Before their role at Virta Health, Carrie worked as a Customer Success Manager at Livongo from October 2018 to January 2021. Carrie also worked at Castlight Health as a Customer Success Manager from March 2018 to September 2018, where they successfully closed renewal contracts and secured product upgrades.

Carrie's earlier experience includes working as a Consultant at One Gro Investment Group from August 2017 to February 2018, where they managed marketing aspects, sales strategy, and investor relations for a new product launch. Carrie also worked as an Account Manager at HealthSparq from March 2014 to January 2017, where they managed tier 1 health plan client partners and negotiated contract renewals.

In addition, Carrie worked at PeaceHealth in multiple roles. Carrie served as a Physician Liaison from March 2013 to March 2014, contributing to increased revenue through referrals and partnering in the development of the physician liaison program. Carrie also worked as a Senior Public Relations & Marketing Communications Specialist from August 2011 to March 2013 and as a Marketing Communications Project Specialist from February 2008 to August 2011, overseeing marketing account needs and clinic openings.

Carrie's earlier experience includes working as a Business Development and Marketing Manager at Managed Healthcare Pharmacy from August 2004 to January 2008, where they spearheaded market expansion and significantly increased sales revenue. Carrie also worked as a Project and Marketing Manager at Radiant Marketing Solutions from January 2003 to August 2004, achieving sales goals and supporting dealer accounts, and as a Territory Manager at NCH from February 2002 to January 2003, growing revenue and acquiring new accounts.

Overall, Carrie Aker has a strong background in customer success management, marketing, business development, and account management across various industries.

Carrie Aker attended the University of Oregon from 1996 to 2000, where they pursued a Bachelor's degree in Journalism.

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