Janelle Reed

Janelle Reed possesses extensive experience in the financial services sector, currently serving as Customer Service Director and Lead Business Process Consultant at Great American Insurance Group since August 2006. Janelle has achieved a Master of Change Management and Coaching Designation and is a Certified Lean Six Sigma Black Belt. Starting as a Senior Accountant, Janelle advanced through various roles to management. Before joining Great American Insurance Group, Janelle worked at Eagle Savings Bank from 1997 to 2006, beginning as a Customer Service Representative and ultimately becoming the Controller. Janelle holds an MBA in Business Administration with a focus on Management and Operations from Thomas More College and a Bachelor's degree in Accounting from the College of Mount St. Joseph.