Michele Johnson

Michele Johnson is a dedicated professional with extensive experience in customer service and account management within the insurance industry. Currently serving as a Customer Service Representative at Wallace Welch & Willingham since April 2023, Michele previously held the position of Commercial Account Manager at Northeast Underwriters from December 2020 to April 2023. Prior roles include Customer Service Representative at CX Insurance Services, Inc. and Customer Sales Representative at Brown & Brown Insurance. Michele also has a background in mental health care, having worked as a Mental Health Technician at Baycare from July 2011 to March 2016. Michele earned a Bachelor of Arts in Psychology from the University of South Florida between 2007 and 2011.