Jo Hampshire has extensive experience in customer engagement and feedback management, currently serving as Customer Feedback Manager at Great Places Housing Group since April 2020, following roles as Customer Feedback Team Leader and Customer Engagement Specialist. Prior to this, Jo worked at Equity Housing Group from June 2011 to April 2020, where positions included Customer Engagement Specialist and Customer Services Team Leader. Jo's career began at Virgin Atlantic, where from April 1990 to May 2007, Jo held the role of Safety Training Instructor (CiTP).
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