Nikola Benson

Nikola Benson possesses extensive experience in customer service and management across various industries. Currently serving as a Customer Contact Consultant at Greater Bank since October 2021, Nikola previously founded and operated Nomad Custom Software Solutions, focusing on providing affordable POS solutions to small businesses. Prior roles include positions such as Software Development Manager, Customer Care Specialist at ING, and Call Centre Supervisor at Integrated Technology Services, where expertise in problem resolution and customer service was developed. Additionally, Nikola held roles at Commonwealth Bank, Pizza Hut Warriewood, and Dee Why AMF Bowling, showcasing a strong foundation in customer service and operational management.