Joshua Total is an accomplished Network Technology Specialist and Team Lead for the Server/Backup Team at Greater Southern Tier BOCES since May 2016, where responsibilities focus on data backups and server administration for school districts. Prior to this role, Joshua served as an Operations Communications Specialist and held various positions in customer support and system administration at Computer Task Group from April 2011 to April 2016, including Resolver Manager for Peoplesoft Support and Service Delivery Analyst for Cyber Security Operations. Earlier experience includes a Desktop Support Technician role at ResponseLINK and an IST internship at Penn State University, where Joshua was responsible for managing computer systems and supporting software installations. Joshua earned a Bachelor of Science degree in Information Sciences and Technology from Penn State University in 2010.
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