Meital Vigdor

Meital Vigdor has a diverse work experience spanning over several years. In 2004, they started their career as a Customer Service Representative and Expert at yes, where they quickly climbed the ranks to become a Customer Service and Sales Shift Manager. Meital then took on the role of Senior Customer Service Team Manager before becoming the Head of Technology Experts - Customer Service in 2010. In this position, they were responsible for establishing a technical support team and integrating VOD services within the company. Meital also played a central role in managing various companywide interfaces and ensuring high levels of customer satisfaction.

In 2016, Meital joined Unilever as the Head of Customer Service Specialists. Here, they focused on developing and implementing innovative operational approaches to customer service, with a particular emphasis on digital and social networks. Meital also trained and developed the digital customer service field, analyzing data and identifying customer needs.

From 2017 to 2019, Meital worked at Clalit Health Services as the Head of Customer Service and Retention. In this role, they managed the customer service, retention, and sales center. Meital'sresponsibilities included service improvement, knowledge management, revenue increase, and customer service satisfaction. Meital also played a key role in managing supplier-customer relationships, implementing service strategies, and defining goals and methods of operation.

Most recently, Meital joined Morning by Green Invoice in 2019 as the VP of Customer Experience.

Meital Vigdor completed their education with a Bachelor of Arts degree in Social Work from the University of Haifa between 2006 and 2010. Meital later pursued a Master of Arts degree in organizational development at the same university from 2011 to 2013.